Return & Exchange Policy

At THE GLAM TREASURY , customer satisfaction is our top priority. If you're eligible for a refund, we ensure the process is fast, fair, and transparent.

Refund Eligibility

Refunds are issued when:
 
  • The item is returned successfully under our return policy.
  • The item is out of stock or canceled by the seller.
  • The order is canceled before shipment.
  • You receive a defective or wrong item and choose not to get a replacement.

Important Notes

Shipping and handling fees are non-refundable (except in cases of seller error or damaged products).
 
THE GLAM TREASURY reserves the right to withhold refunds if return conditions are not met.
 

Refund Method

Refunds are processed via:
 
  • Original payment method (Online/Mobile Banking, Cards)
  • Mobile banking (for Cash on Delivery orders)
  • Astoria Beauty Wallet/Store Credit (optional)

Refund Timeline

  • Refunds are processed within 7–10 business days after item verification or cancellation approval.
  • Delays may occur due to bank or payment gateway processing times.